We buy back your gently used Ruti label clothing and you can receive 20% credit back to spend on your next Ruti purchase.
1
Fill out the form below to request a pre-paid shipping label sent to your email.
2
Print your Sell Back packing slip and shipping label. Pack your gently worn Ruti items with your packing slip and affix label to the package.
3
We receive and process your Sell Back and loyalty credit will be issued to your Ruti account.
1
Fill out the form below to request a pre-paid shipping label sent to your email.
2
Print your Sell Back packing slip and shipping label. Pack your gently worn Ruti items with your packing slip and affix label to the package.
3
We receive and process your Sell Back and loyalty credit will be issued to your Ruti account.
Start New Sell back
Rules
We accept: Any Ruti labeled garment and handbags originally purchased at Ruti, excluding Basics, Shoes, Jewelry.
In order to donate or resell to women in need, Buy Back items must be in wearable condition
Once items are sent to us, they cannot be returned back to you.
Only items that meet our requirements will receive 20% back on the original paid price in Loyalty Points.
For questions, refer to our FAQ below or reach out to us at cs@ruti.com
Frequently Asked Questions
How do I check the status of my Sell Back?
You must first be logged into your ruti.com account, then go to My Sell Backs to check the status of your sell back. You can also access this page from the My Account drop down in the top right corner.
How do I know if the Inner Circle is right for me?
Ruti Inner Circle is an invitation only VIP membership designed to reward our loyal customers with exclusive benefits, while also fostering a more sustainable approach to shopping new trends regularly. Do you love having access to new Ruti items before anyone else? Do you want to earn double the loyalty points for every purchase made and save even more when you shop with us? Do you love the idea of donating your gently loved Ruti items to women in need while earning credit toward your next purchase? If so, Ruti Inner Circle may be a great option for you.
How much does the Inner Circle annual membership cost?
The annual membership fee is $295. Once you join, you will instantly receive a gift card for $200 to shop for your favorite Ruti items along with a whole host of other benefits. Kind of a no-brainer right?
How do I sell back my Ruti clothing?
You can start a Sell Back by filling out the form above. A perk available to Inner Circle members only.
What if I want to sell back Ruti items I purchased before I started my membership?
When you first join the Ruti Inner Circle and for as long as you remain an active member, you're eligible to sell back any qualifying Ruti label item* for a credit of 20% of the original purchase price. If you cancel your membership and subsequently re-join the program, we will be happy to buy back any items you purchase subsequent to the repurchase date of your membership.
*Items must meet requirements to be eligible for credit.
Members that live outside of the US are limited to 2 Sell Backs per calendar year.
What is the value of the double loyalty points?
All customers enrolled in our loyalty program receive a 5% credit back on every purchase they make. One loyalty point is earned for every dollar spent. As a member of the Inner Circle, you will earn 2 loyalty points for every dollar spent which is equivalent to a 10% credit back on every purchase you make.
How can I check my point balance?
You can check your point balance by logging into your ruti.com account. Go to your account details and go to Points and Rewards.
How do I redeem my loyalty points?
You can check out with loyalty points at the checkout page. You must be logged into your Ruti.com account to access your points.
To redeem loyalty points on Try at Home orders, you must email us at cs@ruti.com with your completed order number and we can adjust retroactively.
How can I cancel my membership?
You may cancel your membership for a full refund up to 30 days from the date your membership started. However, if you have already used your $200 gift card, we will not be able to refund your membership.
Have more questions?
Contact us at cs@ruti.com or chat with us now
