My Sell Back

My Sell Back

We buy back your gently used Ruti label clothing and you can receive 20% credit back to spend on your next Ruti purchase.

Buy Back # Date Label # Items sent Status Credit Issued
Log in to view your Sell Backs: Login
Have more questions?

Contact us at cs@ruti.com

RULES

The Sell Back Program is exclusive for Diamond Level Loyalty Customers. Learn more here.

You must be an Inner Circle Member to participate in our Sell Back Program.

We accept:

Any Ruti labeled garment and handbags originally purchased at Ruti, excluding any leggings, any tanks, any camisoles, shoes, jewelry.

In order to donate or resell to women in need, Buy Back items must be in wearable condition

Once items are sent to us, they cannot be returned back to you.

Only items that meet our requirements will receive credit back in Loyalty Points.

For questions, refer to our FAQ below or reach out to us at cs@ruti.com

By submitting a Sell Back, you are agreeing to all of these rules.

By submitting a Sell Back, you are agreeing to all of these rules.

Frequently asked questions

What if I want to sell back Ruti items and I am not a Diamond Tier Customer?

At this time we are only accepting Sell Backs from those in the Diamond Level Tier ($10,000+ lifetime spend).*

*Those in an active Inner Circle Membership can submit sell backs until their membership expires.

How do I check the status of my Sell Back?

You must first be logged into your ruti.com account, then go to My Sell Backs to check the status of your sell back. You can also access this page from the My Account drop down in the top right corner.

How do I sell back my Ruti clothing?

You begin by submitting the form above. If you are shipping to us directly, you will be sent a shipping label. If you are dropping off in store, you must bring your eligible items to your nearest RUTI location.

Do you accept other designers' clothing purchased such as Alembika in a Sell Back?

We do not award credit to non-Ruti labeled/branded items, except handbags

Do you send back any of my non-qualified items to me?

Once you send an item to us, we are unable to send it back to you. Regardless of whether it qualifies for points.

How long do sell backs take to process

Note: It may take up to 10 business days after receiving items to process your Loyalty Points
Track your Sell Back here.

How much in loyalty credit will I earn on a sell back?

We reward approximately 20% on qualifying items. You will be rewarded in the form of Loyalty Points. The Sell Back amount is listed below:

Tops: $25

Pants: $35

Dresses: $40

Jackets/Blazers: $35

Vest: $30

How can I check my point balance?

You can check your point balance by logging into your ruti.com account. Go to your account details and go to Points and Rewards.

How do I redeem my loyalty points?

You can check out with loyalty points at the checkout page. You must be logged into your Ruti.com account to access your points.