Ruti
Loyalty

As a loyalty rewards member you earn points for every dollar spent.

Create an account on RUTI.COM to activate your Loyalty Customer Account.

Click here to sign up.

By creating an account or shopping on ruti.com you are agreeing to our Loyalty Terms & Conditions, Our Sell Back Terms & Conditions, and our store policies as stated on our FAQ Page.

Loyalty Points will now expire after 1 year of inactivity. 
To keep your points you must be considered an "Active User". You are considered "active" if you have shopped online or in stores, referred a friend, redeemed points, or created an account.

REDEEM
FOR DISCOUNTS

Redeeming your hard-earned points is easy!
Simply apply your points for a discount at checkout - just make sure you're logged into your ruti.com account.


EVERY 100 POINTS = $5

Create an account on RUTI.COM to activate your Loyalty Customer Account.

Click here to sign up.

By creating an account or shopping on ruti.com you are agreeing to our Loyalty Terms & Conditions, Our Sell Back Terms & Conditions, and our store policies as stated on our FAQ Page.

Loyalty Points will now expire after 1 year of inactivity. 
To keep your points you must be considered an "Active User". You are considered "active" if you have shopped online or in stores, referred a friend, redeemed points, or created an account.

Redeeming your hard-earned points is easy!
Simply apply your points for a discount at checkout - just make sure you're logged into your ruti.com account.


EVERY 100 POINTS = $5

Loyalty FAQ

What is RUTI Loyalty Rewards credit?

We thought about ways to give back and decided to credit you back on every purchase that you make to spend on whatever your heart desires.

We have 2 Loyalty Tiers: Gold and Diamond.

All customers enter Gold when they make an account with us on ruti.com, or shop online or in stores. You automatically earn 1 point for every dollar you spend at Ruti. 100 Points = $5 credit.

Diamond is a for VIP customers who have shopped $10,000+ in their lifetime. They have access to special perks and earn 1.5 points for every dollar spent.

When do my points get added to my account after a purchase?

Points get added to your account 14 days after your purchase for items you have not returned.

Do points expire?

Yes. Points expire after 1 year of inactivity beginning 6/12/23 (or your signup date).


To keep your points you must be considered an "Active User". You are considered "active" if you have shopped online or in stores, referred a friend, redeemed points, or created an account.

After 1 year of inactivity, customers will lose their accrued point balance. 

What is the difference between your 2 Loyalty Tiers?

Tier 1: Gold

Customers who shop online or in stores, or who make an account at ruti.com will automatically enter the Gold Tier.

PERKS:

- 1x point for every $1 spent

- 20% off birthday gift

- Free shipping on all domestic US orders

- One-time $30 gift when you make an account on ruti.com (in Loyalty Points)

Tier 2: Diamond

Customers who spend $10,000+ in their lifetime at Ruti automatically enter the Diamond Tier for life.

PERKS:

- 1.5x points for every $1 spent

- One-time $100 Gift when you enter tier (in Loyalty Points)

- 20% off birthday gift

- Free shipping on all domestic US order

- Exclusive eligibility to Sell Back Your Ruti Clothes for Loyalty Points

How do I sign up to earn RUTI Loyalty Rewards Credit?

If you have a Ruti.com account, you're automatically signed up to earn credit! Just make sure you're using that same email when you check out to accrue points.

If you shop in stores, ask your stylist about your RUTI loyalty credit.

How do I check my RUTI Loyalty Rewards Credit Balance?

Sign in to on RUTI.com and go to "ACCOUNT" and select "MY POINTS AND REWARDS".

How do I redeem my RUTI Loyalty Rewards Credit?

Make sure you're logged in to your RUTI account. During checkout, select how much you'd like to apply and the discount will automatically be added to your total.

MOBILE CHECKOUT:

Make sure you're logged in to your RUTI account. In the checkout, tap "Show Order Summary" at the top of your screen and you can add your points.

You can also redeem your RUTI credit when you shop in any of our stores. Need someone to help you; email: cs@ruti.com and note if you prefer a callback or further directions over email.

RUTI Loyalty Points can only be applied to BUY IT NOW items.

To apply loyalty points to TRY AT HOME items, email us at cs@ruti.com.

Can I redeem points on Facebook, Instagram, or Shop app?

Unfortunately third-party apps such as Facebook checkout, Shop App, and more do not support redeeming RUTI Loyalty Points. Please check out on our own checkout on ruti.com if you wish to redeem Loyalty Points.

I have/had an Inner Circle Membership, what Loyalty Tier am I in now?

If you've renewed/purchased an Inner Circle Membership after 6/12/22 you will remain in your Membership until your year ends. We will not be renewing any memberships at this time.

After your annual membership ends (dates will vary based on sign-up date), you will be automatically placed into the appropriate tier based on your lifetime spend.

If you are no longer an Active Inner Circle Member, you will be automatically placed into your Tier based on your lifetime spend.

Can Loyalty Points be used with other promo codes?

No. Loyalty points cannot be combined with other discount or promo codes.