By accessing this website, you are agreeing to be bound by these Terms and Conditions, all applicable laws and regulations. If you do not agree with these terms, you are prohibited from using or accessing this site and your account will be terminated. We reserve the right to refuse registration or cancel an account at any time. The materials contained in this website are protected by applicable copyright and trademark law.

Use License

1. Permission is granted to temporarily download one copy of the materials (information or software) on RUTI Inc.’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: - modify or copy the materials; - use the materials for any commercial purpose, or for any public display (commercial or non-commercial); - attempt to decompile or reverse engineer any software contained on RUTI Inc.’s website; - remove any copyright or other proprietary notations from the materials; or - transfer the materials to another person or "mirror" the materials on any other server. 2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by RUTI Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


The materials on RUTI Inc.’s website are provided "as is". RUTI Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, RUTI Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.


In no event shall RUTI Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on RUTI Inc.'s Internet site, even if RUTI Inc. or a RUTI Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

For your convenience RUTI Inc. may provide, links to third party websites operated by other entities on the Website. If you use such third party sites, you will leave this Website. If you decide to visit any linked third party website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. RUTI Inc. does not make any warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. Any third party links do not imply that RUTI Inc. sponsors, endorses, is affiliated or associated with any linked third party websites. RUTI Inc. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site.

Acceptable Use

You shall not do any of the following or permit any other third parties to do any of the following: (a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or profane information of any kind, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations; (b) Post or transmit any information or software that the sender is aware contains a virus, worm, or other harmful component; (c) Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material which is protected by copyright or other proprietary right, without obtaining the permission of the copyright owner or right holder; (d) Account sharing, including, without limitation, letting third parties use your account and password. RUTI INC. reserves the right to change or modify any of the terms contained in these terms & conditions, at any time. Any such modifications or changes will immediately become effective upon posting of such changes. Your continued access or use of this Website will imply your full acceptance of the same. You are therefore responsible for regularly reviewing these Terms & Conditions and additional terms or notices posted on the Website.


You agree to pay the full price for all products you purchase from the website. You are responsible for the timely payment of all fees and for providing us with a valid credit card account for payment of all fees. Ruti accepts American Express, Visa, Mastercard, Discover, and Ruti Gift Cards.

Shopping Bag

Items in your Shopping Bag reflect the current price displayed on the item's product details page. Please note: This price may differ from the price displayed when the item was first placed in your Shopping Bag. Our merchandise is offered for sale by RUTI Inc. for your personal enjoyment and not for resale. Therefore, we reserve the right to limit quantities and refuse to sell to any person whom we believe may be purchasing for resale.

Merchandise Availability

Merchandise availability on our website is not guaranteed as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you by e-mail. You will receive a shipping confirmation e-mail once your items have shipped.

Product Information

RUTI Inc. products displayed on the website may be available in selected RUTI stores. The prices displayed on the site are quoted in U.S. dollars, unless otherwise indicated. Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Returns and Exchanges

All returns and exchanges must be made within one week (7 days) of delivery. Intimate apparel items cannot be returned. Items must be in their original condition with tags attached. All returns and exchanges must be accompanied by the original receipt and/or packing slip. Returns and exchanges will be processed within 10-14 business days. Merchandise can be returned and exchanged by sending merchandise to the following location: RUTI Inc. Returns and Exchanges 1300 Elmer Street, Suite B, Belmont, CA 94002

Loyalty Rewards & Inner Circle

By creating an account or shopping on Ruti.com or any of our store locations, you agree to our Loyalty Terms. Points are not redeemable for cash. Can only be used at Ruti store locations or ruti.com.

Loyalty Points will now expire after 1 year of inactivity starting 6/12/23.

To keep your points you must be considered an "Active User". You are considered "active" if you have shopped online or in stores, referred a friend, redeemed points, or created an account. After 1 year of inactivity, customers will lose their accrued point balance. 

If you've renewed/purchased an Inner Circle Membership after 6/12/22 you will remain in your Membership until your year ends. We will not be renewing any memberships at this time. After your annual membership ends (dates will vary based on sign-up date), you will be automatically placed into the appropriate tier based on your lifetime spend. If you are no longer an Active Inner Circle Member, you will be automatically placed into your Tier based on your lifetime spend.

Sell Backs

By submitting a Sell Back, you are agreeing to these terms and rules stated on the Sell Back page and our FAQ. Sell Backs are exclusively available to Diamond Tier Customers (or active Inner Circle Members) If your item does not qualify for credit (unwearable, not a qualifying item, etc) we are unable to return it to you. 

Once items are sent to us, they cannot be returned back to you. 

Electronic Communications

When you visit the website or send any emails to us, you will be communicating electronically with us. By such electronic communication you agree to receive such communications from us electronically. You acknowledge that your electronic submissions constitute your agreement and your acceptance to be bound by and to pay for such agreements and transactions. Your agreement and intent to be bound by electronic submissions applies to all transactions you enter into on the Website, and all records including notices of cancellation, policies, contracts, and applications.

Copyright and Licenses

This Website and the entire contents contained on this website, including but not limited to: text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the sole and exclusive property of RUTI Inc. All such contents and materials are protected by domestic and international copyright and trademark laws. You hereby agree not to modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the website or any contents contained on the Website without the prior expressed written consent of RUTI Inc.

Site Terms of Use Modifications

RUTI Inc. may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions.

Governing Law

Any claim relating to RUTI Inc.'s website shall be governed by the laws of the State of California without regard to its conflict of law provisions.

Acceptance of Your Order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order will be perfected upon completion of the packing of your order. Completion of the contract between you and RUTI, INC. will be perfected when we dispatch the goods to you at which time you will receive a second email containing you tracking number, and confirming that your order has been dispatched. The sale contract is therefore concluded in the State of California, USA, and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of RUTI, INC. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the TOS. Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun. Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.