Shipping


Free Shipping (US)

We offer Free Shipping on any US purchase over $100.*

Please allow up to 2 business days for your order to process before it ships. Once it ships, your purchase will arrive in 7-10 business days, within the continental United States.

If you are shipping to Alaska or Hawaii, free shipping can take up to 3 weeks.

PO Boxes & Army Base Deliveries:
We unfortunately are unable to deliver to PO boxes or Army Base delivery locations.

*If order total is under $100 after discounts/loyalty, shipping will be charged regardless of Loyalty Tier status.


International Shipping

Please allow up to 2 business days for your order to process before it ships, pending availability.

International shipping costs range from $14-$20 and are calculated automatically at checkout depending on:

  • Destination country/location
  • Size/weight of the package
  • Shipping method selected

Please note that shipping fees are non-refundable.

Delivery times vary based on country and shipping method.


Expedited Shipping

$20 Flat Rate for 2-3 business day shipping within the continental United States (excluding HI and AK).

For expedited shipping on international orders, please contact us at cs@ruti.com


Taxes & Duties

The customer is responsible for all custom fees and duties, including taxes, brokerage fees, and any other fees assessed prior to delivery. If a customer refuses to accept a package because of taxes and duties and the package is returned to Ruti, the customer will still be liable for 25% of the original order cost not to exceed $150 USD.

Pre-Orders

All items on Pre-Order will be notated on its product page on ruti.com with an estimated ship week. By purchasing an item on Pre-Order, you are agreeing to the terms detailed here and on our FAQ page. 

All items on Pre-Order have varying estimated ship dates. You can also check your Pre-Order item status here. Log in with the email you placed the order with. Pre-Order estimated ship dates are approximations. If an item is delayed more than 10 days we'll notify customers via email. Note if you cancel an item on Pre-Order and wish to reorder, you will be placed at the end of the queue as all Pre-Orders are fulfilled based on date ordered priority.


Important Disclaimers

  • Please double-check your shipping address before shipping. Ruti cannot replace packages sent to the wrong address.
  • We cannot make any changes to orders, shipping addresses, and/or shipping speed after an order has been submitted.
  • If you require a signature required you must select a shipping option where it is stated. All signature required shipping options are an additional $7 on top of the shipping speed. Our Free Shipping option is not eligible for a signature required option. Please make arrangements for safe arrival of your parcel.
  • Ruti cannot guarantee a delivery time window.
  • Ruti cannot accept responsibility for any packages lost, stolen or damaged in transit.

Need Extra Help?

Contact us at cs@ruti.com for questions.