shipping

Free Shipping (US)

We offer Free Shipping on any US purchase over $100.*

Please allow 72 hours (3 business days) for your order to process before it ships. Once it ships, your purchase will arrive in 7-10 business days, within the continental United States.

If you are shipping to AK or HI, please email us at [email protected] to get an estimated delivery window.

PO Boxes & Army Base Deliveries:

FedEx delivers the package to a USPS facility, then USPS delivers the package to the PO box/army base.
Because the package is handed off to the United States Postal Service (USPS) for the final delivery to the PO Box, it takes extra time to the delivery process.

*If order total is under $100 after discounts/loyalty, shipping will be charged regardless of Loyalty Tier status.

International Shipping

Please allow approximately 72 hours (3 business days) for your order to process before it ships, pending availability.

International shipping costs range from $14-$20 and are calculated automatically at checkout depending on:

  • Destination country/location
  • Size/weight of the package
  • Shipping method selected

Please note that shipping fees are non-refundable.

Delivery times vary based on country and shipping method.

EXPEDITED SHIPPING

$10 Flat rate for ground (3-6 business days) or $15 Flat Rate for 2-3 business day shipping within the continental United States (excluding HI and AK).

For International orders, please contact us at [email protected] or at 1.415.651.3331

Important Disclaimers:

  • Please double-check your shipping address before shipping. Ruti cannot replace packages sent to the wrong address.
  • We cannot guarantee any changes can be made to orders, shipping addresses, and/or shipping speed after an order has been submitted.
  • If you require a signature required you must select a shipping option where it is stated. All signature required shipping options are an additional $7 on top of the shipping speed. Our Free Shipping option is not eligible for a signature required option. Please make arrangements for safe arrival of your parcel.

Taxes & Duties

The customer is responsible for all custom fees and duties, including taxes, brokerage fees, and any other fees assessed prior to delivery. If a customer refuses to accept a package because of taxes and duties and the package is returned to Ruti, the customer will still be liable for 25% of the original order cost not to exceed $150 USD.

Pre Orders

All items on Pre Order will be notated on its product page on ruti.com with an estimated ship week. By purchasing an item on Pre Order, you are agreeing to the terms detailed here and on our FAQ page. 

All items on Pre Order have varying estimated ship dates. You can also check your Pre Order item status here. Log in with the email you placed the order with. Pre Order estimated ship dates are approximations. If an item is delayed more than 10 days we'll notify customers via email. Note if you cancel an item on Pre Order and wish to reorder, you will be placed at the end of the queue as all Pre Orders are fulfilled based on date ordered priority.

Important Disclaimers

  • Please double-check your shipping address before shipping. Ruti cannot replace packages sent to the wrong address.
  • We cannot guarantee any changes can be made to orders, shipping addresses, and/or shipping speed after an order has been submitted.
  • If you require a signature required you must select a shipping option where it is stated. All signature required shipping options are an additional $7 on top of the shipping speed. Our Free Shipping option is not eligible for a signature required option. Please make arrangements for safe arrival of your parcel.

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